The delivery time is 1-3 working days within Germany. 5-8 working days across Europe.
Shipping is within Germany free of charge,
The shipping costs are staggered across Europe From € 4.99
Orders until 12 noon will still be On the same working day sent. Orders from the weekend will always be sent to the next possible working day.
We send all of our articles with GLS parcel service
Yes, a return is free.
The desired return must be registered within 14 days of delivery.
A return takes place with a free -placed back elabel via Inene GLS parcel shop. The label can be requested free of charge.
All products have a 2 year guarantee
After the 2 -year guarantee period, a paid replacement delivery is possible at any time.
All of our fireplaces can be improved and repaired with our spare parts at any time. You can also find these in our shop
If there are transport damage or pre -existing product damage, there is a free exchange of the product.